Error updating file from update server

06-Apr-2015 14:35 by 2 Comments

Error updating file from update server

Use the filter menu above to find your error more quickly.

It's possible that another running program or a previous instance of Firefox that did not close properly is interfering with the Firefox update process.

You can check for available updates by clicking the gear icon in the upper-right corner of the Creative Cloud desktop app, and then choosing Check for App Updates from the pop-up menu.

Use the chart below to troubleshoot errors that occur when you try to update your apps.

The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server, but the server could not find what was requested.

The web site hosting server will typically generate "404 - Page Not Found" web page, when users attempts to follow a broken or dead link.

See Use the CC Cleaner Tool to solve installation problems.

If you are connected on a self-managed or home network, see the connectivity troubleshooting steps listed in Advanced connectivity troubleshooting.

Once the computer starts up again: Some programs that can interfere with Firefox are set to start up automatically when you start your computer.

Before updating Firefox, try closing or disabling such programs; for example, Spybot Tea Timer and Logitech Quick Cam software have been known to interfere with Firefox updates.

This error can also occur if you share your computer with other users, and another user's account is still logged in with Firefox running.

The easiest way to resolve such problems is to restart your computer.

If you have prerelease versions of Creative Cloud or Creative Suite apps on your computer, they could be causing a conflict with new installations.

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